Shipping and Returns
The Only Jane offers free domestic ground shipping through UPS on all orders placed in the United States.
Expediated 2-day shipping is offered at a flat rate of $35 to all states, except Hawaii and Alaska. If you would like expedited shipping to these two states, please select UPS 2nd Day Air at check-out or contact firstname.lastname@example.org.
Orders placed in the United Kingdom can be shipped via DHL Express Worldwide. The cost is calculated at checkout and does not include duty and/or taxes.
Jane currently does not accept or ship orders to PO Boxes or APO Addresses.
A signature is not required at delivery unless it is requested. The Only Jane is not responsible for packages delivered without a signature.
If you require a Saturday delivery, please contact email@example.com before placing your order.
Items can be returned for a full refund on the original form of payment when postmarked within 10 days of delivery. All full-price orders include a prepaid shipping label to use for returns. Items must be returned in their original condition. The Only Jane has the right to refuse returns that do not meet this requirement.
Items purchased on sale may be returned, so long as they are not marked Final Sale. To return an item purchased on sale, please email firstname.lastname@example.org to receive a link to download a prepaid return label.
Returns will be processed within 5-7 business days of receipt.
All orders are shipped in a box made of post consumer paper stock. This box can be recycled. Please reuse it if you can.
Thank you for choosing to shop at TheOnlyJane.com.